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AI systems like ChatGPT rely on vast teams of human workers—often in low-paying, outsourced jobs—to label, filter, and annotate data. These “data annotators” are the unseen workforce teaching machines how to recognize images, process text, and flag harmful content. While their labor fuels billion-dollar AI companies, many face low wages, high stress, and little recognition, raising questions about fairness, dignity, and exploitation in the digital age.
In the 21st century, it seems that everyone is using AI measures. Students use it for homework help, teachers use it for lesson plans, and businesses use it for meeting notes. This automated system seems to multitask and get stuff done for us. Sadly, it’s powered by hidden human labor. “Data annotators” in countries like Kenya, India, and the Philippines spend hours labeling violent images, moderating disturbing text, and cleaning data. Much like sweatshops in foreign countries, low pay for incredibly hard labor in the development of clothing, these workers are often underpaid, overworked, and stressed to the max. To the majority, they are invisible, and yet their labor supports billion-dollar corporations.
If AI’s intelligence rests on hidden human labor, how should Christians respond—upholding the dignity of unseen workers while seeking justice and truth in the tools we use? This question is deeper than ethics; it’s a matter of heart, dignity, and justice when it comes to how we use AI. It’s a matter of how we respond.